Spotify has chosen to allow each individual to verify their student status one time in a 334-day period. This means you can only be verified on a singular Spotify account.

SheerID does not currently have the ability to delete previous verification requests, allow any additional requests at this time, or access Spotify account systems. Spotify's customer support team is the only team who can assist with the transfer of the verified student offer to your preferred Spotify account. Please reach out to Spotify's customer support team at https://www.spotify.com/about-us/contact for further assistance.

If you are receiving this message, our records show that you have been previously verified for this offer within the past 334 days. Spotify only allows an individual to verify their status once every 334 days. This means that a new verification request cannot be submitted, even if the email address is different.

You should have received a confirmation email from verify@sheerid.com with a success link to complete the verification process (subject line is “Spotify Student Discount”). Please check your spam/junk folder if you do not see an email in your inbox. We also recommend checking any other email addresses you may have previously used to verify for this offer or used to set up a Spotify account.

To activate the student subscription, please log in to your Spotify account and then click on the link provided in your confirmation email from verify@sheerid.com.
If that does not work, please follow these steps:

1. Clear the cache on your internet browser
2. Sign in to Spotify (If you are currently signed in, sign out, and then sign in again)
3. Click on the link found in your confirmation email.

If you are still having difficulties accessing the offer after a successful verification has been completed, please reach out to Spotify directly. Spotify's customer support team can be reached at: https://www.spotify.com/about-us/contact.